“The City of Broken Arrow Fire Department has used FirstIdea for several promotional exams. We have been more than pleased with the professionalism for each examination. The staff of FirstIdea takes an active role in each exam. We are able to incorporate our organizational mission into the assessment process.”

“The City of Tulsa uses FirstIdea as the testing company for department exams. FirstIdea works in partnership with our department to provide an exam process with few challenges. In that process, our department went from multiple grievance complaints over exams to an occasional successful challenge. When that happens, FirstIdea corrects the scores and notes the issue to avoid repetition. The job analysis provides us with an exam that incorporates our organization’s mission in to the process. The City of Broken Arrow Fire Department has used FirstIdea for several promotional exams. We have been more than pleased with the professionalism for each examination. The staff of FirstIdea takes an active role in each exam. We are able to incorporate our organizational mission into the assessment process.”

“Our department sincerely appreciates the excellent services FirstIdea provided in support of the Sanford Police Department's 2018 promotional process. The knowledge, skill and professionalism demonstrated represented your company very admirably. The extensive knowledge and experience has directly supported our goal of identifying the most qualified officers for these critical leadership/management positions. The company’s services have helped ensure that the Sanford Police Department remains one of our country's finest law enforcement agencies. We will recommend that fellow public safety agencies consider using FirstIdea’s professional consulting services.”

“We are very pleased with how the FirstIdea staff handled our recent performance and promotional processes. The staff handled 40 applicants for two different positions in a professional manner that allowed all participants to excel and put their best work forward for consideration. All of the Command Staff for the Melbourne Police Department is very happy with the candidates who we are now able to promote to be the future leaders of our agency. They are truly in a great position to serve the community for many years to come. FirstIdea listened to the agency’s needs and had in-depth and thoughtful conversations in the preparation phase of the process. We believe that this attention to detail really gave us a true to life process and produced the best candidates for the Chief of Police to choose. We look forward to working with FirstIdea in the future as we have more promotional processes come available.”

“FirstIdea served as the test consultant for a 2018 Police Lieutenant examination and a 2020 Fire Captain examination. Working for the Commission in my capacity as Human Resources Manager, I have been involved in assessment and testing for over 25 years and FirstIdea is one of our preferred vendors. FirstIdea is committed to developing assessment tools that determine the highest levels of job competency for public safety. They ensure their tests and assessment methods are fair, competitive, measurable, and defensible. Annette Alvarez and her team are very hands-on from creating tests to providing a list of individuals that the Commission can confidently assure the Department of Safety are the best candidates to be hired and or promoted. We strongly recommend FirstIdea for any entry-level or promotional projects. We are very proud of our past associations with FirstIdea and very willingly have selected them to continue this relationship in the future.”

“The Providence Police Department has contracted with FirstIdea since 2012 for Entry Level and Promotional Testing for law enforcement and public safety needs. We have been more than pleased with the professionalism of each process. FirstIdea has successfully produced valid assessments that incorporate our organizational mission in them. Our department has been pleased with the service we have received from FirstIdea.”